About Us

Our Story

Global Express is committed to offering its clients an extensive range of seamless high-quality Express Courier Services, offering fast and reliable door-to-door transportation of goods and information through its global network.

We facilitate a global network that provides clients with a one-stop-shop solution in Logistics, Express and Supply Chain Management by offering Domestic, International and Cross Border Services that are characterized by flexibility and can be customized to meet individual customer needs.

At Global Express, we believe that having the right networks and information in place is critical to the safety and efficient movement of your cargo. That is why we pride ourselves in the management of our Express Courier Channel – tracking all internal and external processes. We achieve this by using state of the art security systems and tracking devices to minimize any risk along the Express Courier Channel and ensure that movement of product is tracked and monitored at all times.

Customer service and delivery are the cornerstones to building relationships with our customers, and we strive to maintain a service level that stands out above the rest. We prioritize ongoing communication between ourselves and our clients and we pride ourselves on hands-on management to ensure the highest quality standards are maintained in our service to you.

Customer Service

To ensure the highest of customer satisfaction, we provide our clients with the following services:

  • 24-hour online access to all shipping information and documents
  • Automated communication and document exchange, designed according to your specific requirements
  • Online and mobile tracking and management of your shipment
  • The exchange of courier channel information and client-specific reports, in any requested file format

Tracking and Proof of Delivery

Visit our website www.globalexp.co.za and click on Online Services > Track Parcel. Enter the Waybill number and receive the current status on your shipment. Proof of delivery is available via our website, or via e-mail. We also include these details on the shipment reports.